Ratings & Reviews

Overall Rating

5(131 reviews)98.5% of customers recommend this property

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submitted by Jamey J. - |Recommended: YesVery pleasant. Really on top of maintenance and repairs. — In comparison, decent cost. It's quiet. Very well maintained and if you put in a work request it's often fixed that day or at the latest the next.
response from property -Thank you for the wonderful feedback, Jamey! We appreciate it!
submitted by Laura L. - |Recommended: YesAffordable, Clean, and Family Friendly Apartment — The apartment complex is safe and the layout of the apartment is great Maintenance is quick and super friendly. It is a great place to live for families looking to rent
response from property -Thank you so much for the wonderful review, Laura!
submitted by Shamecka D. - |Recommended: YesA very nice, clean, quiet apartment complex — Very nice apartments, quiet neighborhood, quick maintenance response, and affordable rent. The parking lots are always clean, it is rare to hear people outside very quiet and friendly. Landscaping is well kept, there is also a great gym, pool, and a fence for your fur friends.
response from property -Thank you, Shamecka. We appreciate the wonderful review!
submitted by Amy B. - |Recommended: YesHelpful Employees — I have lived here almost five years. The other residents by my building are outstanding, very friendly, helpful, makes apartment living feel like a home instead of a temporary residence. There are some others who like myself are aging and they have been very friendly, and make me feel at home here. The employees are outstanding, always friendly and willing to help. Recently I had to request weekend help and he came with cheeriness and was kind. I felt terrible that I had to get out of his home on a Sunday, but he didn't mind. The amenities are fine no complaints. The washing machines are sufficient and well kept. The pool is always clean and a pleasant place to swim. My dog is happy therefore I am. Great place to live
response from property -Thank you! We appreciate the wonderful feedback!
submitted by DeLancey T. - |Recommended: YesAmazing place to live — I love living here It's a beautiful and well-maintained apartment complex with friendly neighbors and a great community. I'm very impressed with the staff and maintenance. I've had issues with only a few things, but those were resolved and fixed almost immediately upon submitting a maintenance request. The staff is incredibly friendly and helpful, and they get back to you right away. Overall a wonderful place to live
response from property -Thank you! We appreciate the wonderful feedback!
submitted by Becky B. - |Recommended: YesResidents are the bottom line for this community — The entire staff and company puts the residents above all else. I am well taken care of and have even been checked up on when I did not go to work on a usual day. The really do put us and our well being first.
response from property -We appreciate the wonderful review!!
submitted by Stefanie W. - |Recommended: YesMost caring and loving place to live. — I love the friendly staff , when ever you have a problem they are more then happy to halo no problem.
response from property -Thank you Stefanie for the great review
submitted by Austin V. - |Recommended: YesGreat place to live — I would recommend Quail Creek to anyone looking for an affordable and comfortable place to call home.
response from property -Thank you Austin for the great review!
submitted by Samantha C. - |Recommended: YesBeautiful, Safe, and Quiet — The residents mostly keep to themselves. Complaints are resolved quickly. The apartments are clean, spacious, and very nicely kept. Management is nice and keeps residents updated on all happenings throughout the month. My only complaints are the garbage trucks come anywhere from 5 00 AM - 6 00 AM and are very loud. The walls are quiet thin so you can hear your neighbors at times. The faucets are also very, very squeaky.
response from property -Thank you Samantha for the great review! I agree with you on the trash trucks, they do come early. However on the squeaky faucets, I can fix that! Please submit a work request with a convenient time to have us take care of it..
submitted by Morgan E. - |Recommended: YesFeels like home — Every aspect of the complex feels like home. Everyone in the complex, from the employees to the neighbors, is friendly. The location of the complex is great, and the price for a one bedroom strongly competes with other apartments across Tyler. My only complaint would be the noise from surrounding apartments, but the complex is older so that is to be expected. I love it here and couldn’t imagine renting from anywhere else
response from property -Thank you Morgan for the fantastic review.
submitted by Diana H. - |Recommended: YesWonderful maintenance — Don is a wonderful help to us any time we need him. He is a wonderful man that will do anything he is asked of and more. He drops what he’s doing to assist in anyway he can, as if he was family. One specific incident, a residents fur baby was very ill and he inquired about it almost on a daily basis. And when the fur baby passed, he was there to help calm and soothe her and even put the fur baby in the car so we could take him to the crematorium.
submitted by Tammie H. - |Recommended: YesGreat community — Great community
submitted by Rogelio L. - |Recommended: YesNice starter apartment. — Close proximity to the mall and many restaraunts.
response from property -Thank you for the review. Please let me know if there is any that we can do to help improve our service.
submitted by Justin K. - |Recommended: YesI LIKE IT VERY MUCH. LOVE THE DOG PARK — I WOULD DEFINITELY RECOMMEND THESE APARTMENTS TO ANYONE. STAFF IS ALWAYS HELPFUL AND FRIENDLY. THE ONLY PROBLEMS THAT I WOULD IMPROVE ARE THE DOWN STAIRS PATIO WOOD AND LANDSCAPING NEEDS TO BE IMPROVED. WOOD IS ROTTING OUT AND NO BUSHES IN FRONT OF MY APARTMENT. THE TRASH COMES WAY TO EARLY AND THIS ONE I KNOW IS OUT OF YOUR CONTROL BUT THE RACCOONS ARE TERRIBLE.
submitted by Olivia V. - |Recommended: YesFeels like a Home — Does not feel like “apartment” living. Apartments are often dark spaces with no visual appeal. This property looks and feels more like a small neighborhood. Decent window light and trees. The culture is very warm and inviting. Neighbors are friendly and the staff is wonderful. Joann and Laci are professional and thoughtful. Maintenance staff is always prompt and gives feedback. Love living here.